St. Vincent’s: Honoria Conway-Heather tenant, family & visitor guide

An overview for tenants, families and visitors of St. Vincent’s: Honoria Conway-Heather assisted living.

Who is eligible for Assisted Living?

You are eligible if each of the following applies to you:

You can direct your own care
You need some help with your daily activities and meals
You are able to transfer to Honoria Conway on your own

Fees & costs

To stay at Honoria Conway, tenants pay 70 per cent of their after-tax income for a full package of services. Individuals with high incomes pay up to a maximum amount, based on the actual cost. You will also pay a hydro surcharge of $18.00, as well as for medications, medical supplies, linens, toiletries, breakfast supplies, telephone, internet, cable TV and other personal items.

See the Tenant Handbook [link] for more information about what is and is not included.

Please remember to bring three cheques:

One marked “void” and attached to the direct deposit form
One to pay the rent and charges
One to pay the deposits, which will be held in a separate interest bearing account

How to apply

Please note that you cannot access our units by contacting Providence Health Care staff directly. Vancouver Coastal Health (VCH) arranges eligibility and access into subsidized assisted living units.

If interested, please contact the health unit nearest you and ask to speak to a VCH case manager.

If you don't have a case manager, please contact the Central Intake for Home and Community Services at 604-263-7377. The hours to contact are Monday to Friday between 8:30am and 7:00pm. You can also visit Assisted Living for more information.

Know what to bring

Be aware of what you will need to bring to make your stay as comfortable and safe as possible.

- BC Care Card and other identification
- Complete direct deposit form
- Three cheques
- Pajamas or nightgown
- Bathrobe & slippers
- Books & magazines
- Digital devices including your cell phone
- Toiletries: toothbrush, toothpaste, dental floss, shampoo, body/hand lotion, tissues etc.
- Personal clothing
- Your medications
- Any glasses, hearing aids and denture
- Please bring only the furniture you need and that will fit in your suite
- Each suite is unfurnished and approximately 550 square feet in area
- It contains a bedroom, bathroom with shower, living room and kitchenette with fridge, microwave, and two-burner cook-top stove
You are welcome to bring one small cat or dog (less than 25 pounds) to live with you when you move in. The size restriction will not apply if you require a specially trained assistance dog to live with you.

If you wish to bring your dog or cat to live with you, please first submit a request to the operations leader at Honoria Conway. You'll sign a pet agreement and pay an additional damage deposit.
- Mobility scooter
  
  There are a limited number of scooter parking spaces available. If you are thinking about bringing a scooter with you when you move in, please let the front desk know in advance. They will either assign you a space or put your name on a waiting list for a space.
- Wheelchair
- Walker
Free parking is available for you and your visitors.
Large sums of money and valuables, such as jewelry or watches.

More information

Even though this is your home, it has many people coming and going. It is best that you have your family keep your valuables, jewellery or valuable keepsakes. Items do go missing from time to time. We suggest you get insurance for the valuable belongings you do have with you, to insure against loss and damage. Your insurance should include coverage for glasses, hearing aids, dentures, watches, as well as your own wheelchair or walker. If you wear glasses, hearing aids, or dentures, it is a good idea to have them engraved with your name. Our insurance only covers items that we have damaged or lost.
You can arrange for a telephone or cable company to provide you with telephone, cable and/or internet service at your own expense. Once you know your move-in date, you should contact these providers to arrange for service if you want it for your apartment.
You are welcome and encouraged to continue seeing your own family physician. Or, you can call 604-733-7758 to find a Family Physician nearer to Honoria Conway who is accepting new patients.
If you will need assistance with your medications, please transfer your prescriptions to the Pharmasave at Oak and 42nd Avenue in Vancouver. Providence Health Care has arranged with this pharmacy to provide Honoria Conway tenants with special services.
Learn more about your patient rights, including privacy and confidentiality. You can also read about the responsibilities that come with being an active participant in your healthcare journey.

More about patient rights & responsibilities