Virtual Interpreter
Interpretation services are available to improve communication with Deaf, Deaf-Blind, Hard of Hearing or Limited English Proficiency patients. Providence Health Care collaborates with Provincial Language Service (PLS) to provide access to high-quality remote Sign and Spoken Language interpretation services 24 hours a day. It is our priority to make virtual health more accessible for our patients. Click here to find more information on how Sign and Spoken Language interpretation services can be used for both one-to-one, and group visits.
The following interpretation services are available:
- In-Person Interpretation
- Telephone Interpretation
- Virtual Visits Interpretation (Remote interpretation over Zoom)
- American Sign Language Interpretation
- Both in-person and remote options are available, however in-person is recommended
- British Sign Language Interpretation
- Remote option only
- Virtual Remote Interpretation (VRI)
- VRI enables on-demand audio or video interpretation on mobile devices
For more information on which modality is right for you, click here to access our Virtual Interpretation User Guide.
Click here for a brief overview of virtual interpretation using Virtual Health iPads.
For additional information, please contact the Provincial Language Service at pls@phsa.ca or the PHC Virtual Health team at virtualvisits@providencehealth.bc.ca.
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