Holy Family Hospital Long-Term Care resident, family & visitor guide
An overview for residents, families and visitors of Holy Family Hospital long-term care.
Resident Care Conferences
Resident Care Conferences are meetings between a resident, their family or friends, and staff. The conferences are an opportunity to review the resident's care plan and address any issues. The first meeting happens 6-8 weeks after a resident moves in. After that, care conferences are held once a year.
Resident and Family Councils
Resident and Family Councils are groups of residents and/or their family members/representatives who work together to improve the lives of residents. Councils meet regularly to talk about how to enhance residents' quality of life. For example, this could be through providing peer support and education. Councils offer residents and families a chance to share their thoughts and advice to improve residents' experiences.
Click here to access our Family Portal
If you are interested in learning more about Resident and Family Councils in general, please refer to the BC Ministry of Health's booklet: Developing, Supporting and Maintaining Resident Councils and Resident and Family Councils In Long-Term Care Homes
Well Wishes email service
Send a message to a friend or family member in long term care.
Please send an email that includes the patient’s full name, unit, and room number, along with your written message, and it will be hand-delivered by a volunteer. This service is intended for well-wishes only. Messages containing matters of business or inappropriate content will be deleted. We recommend that confidential items not be sent using this system. Patients are unable to send a response through this service, as it is delivery only. Send your message to wellwisheshf@providencehealth.bc.ca.