Quality care
The people of Providence work every day to provide the best quality of care.
From demonstrating a commitment to quality and safety through accreditation, to maintaining standards of quality and regularly reviewing and reporting on our performance, explore how we work to maintain the quality of care our public expects.
Please contact us to provide valuable feedback about your care.
'Accredited with Exemplary Standing'
In February 2023, Accreditation Canada granted Providence Health Care the designation of “Accredited with Exemplary Standing” for the third consecutive time. This is the highest standing awarded.
Providence Care Centre has gone beyond the requirements of the Qmentum accreditation program and demonstrates excellence in quality improvement. - Accreditation Canada Report
Accreditation is an ongoing process of evaluating and recognizing a program or service as meeting established standards. It is a powerful tool for quality improvement. Accreditation Canada’s Qmentum accreditation program provides evidence-informed standards, tools, resources, and guidance to health care and social services organizations on their journey to excellence.
Read the full report:
Ensuring the highest standards of conduct
We created a Standards of Conduct Policy to establish minimum standards of conduct for all PHC staff. The policy covers areas such as:
- Integrity
- Public communication
- Political activity
- Misuse of property, services and information
- Gifts
- Conflict of interest
- Personal, professional and working relationships
- Outside remuneration and volunteer work
Read our Standards of Conduct Policy.