Release of Information Clerk

Work Area: 
BC Cancer - Victoria
Base Site: 
BC Cancer - Victoria
Job Category: 
Health Information Management
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Health Information Management (HIM) provides services for Fraser Health (FH), Providence Health Care (PHC), the Provincial Health Services Authority (PHSA) and Vancouver Coastal Health (VCH). HIM is a leader in the collection, storage, and use of patient information within British Columbia. Providence Health Care is the lead organization for HIM, and employs over 1,350 HIM staff across Metro Vancouver, the Fraser Valley, the Sea-to-Sky Corridor, the Sunshine Coast and the Regional Cancer Centres (Victoria, Kelowna, Prince George, Abbotsford, Surrey, Vancouver).

HIM offers casual employees a variety of work location opportunities at various locations across B.C.  Please only apply to the geographical region that the posting is for and if you can commute to the area on a regular basis. If you are shortlisted a Recruitment representative will be in touch with you to discuss opportunities.

Health Information Management offers casual employees a variety of work location opportunities at various locations across B.C.  This vacancy is strictly for individuals interested in working on a casual basis in the records management department.  


Reporting to the Manager/Coordinator, or designate, the Release of Information (ROI) Clerk performs duties related to the release of clinical information in accordance with policies, procedures, legislation and standards in the retrieval, severing, photocopying/scanning, electronic/paper distribution of health care documentation/reports. Responds to requests from internal/external sources for information regarding confidentiality and release of information policies and procedures; attends to legal requests for personal information and other related requirements. 

Ability to communicate effectively both verbally and in writing. 
Knowledge of medical terminology. 
Ability to deal with others effectively. 
Ability to operate related equipment. 
Ability to organize work. 
Physical ability to carry out the duties of the position. 
Ability to keyboard at 45 words per minute. 

Grade 12, successful completion of courses related to release of information and two (2) years of recent, related experience or an equivalent combination of education, training and experience. Please only apply if you meet the following requirements:
-Completion of Release of Information Course
-2 Years of Working Experience performing Release of Information or related

To be considered for this position, please follow the instructions below and complete the required steps:

1. Click HERE to download the application form and complete the required questions

2. Save your resume and application responses in ONE word document (the system doesn’t allow multiple documents)

3. Create your profile online

4. Upload the completed document with your resume and application to this posting after creating your profile online

Please note that the application form you complete can also be used in consideration for other positions that you apply for.