Director Clinical Workforce Optimization & Design (Special Projects)

Base Site: 
St Paul's Hospital
Regular Full Time
Job Category: 
Management/Non Union
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.


Reporting to the Executive Director Professional Practice, Nursing, Clinical Informatics and working in partnership with the Director Professional Practice, Research, Education & Patient Experience and in collaboration with Director, Health Services & Clinical Research & Knowledge Translation, Program Directors and Corporate Services. This position is accountable for providing strategic, leadership for nursing, allied, and non-regulated professions relating to workforce optimization and planning within PHC.

Oversees and leads the planning, development, implementation and evaluation of the professional practice standards and Health Care Human Resource’s (HHR) workforce sustainability approaches to ensure ongoing clinical and professional growth while optimizing nursing, allied, non-regulated professionals delivery practices to support clinical operational and professional practice related priorities organization-wide. Proactively identifying areas that require improvement with a focus on professional practice standards, clinical education and integration of workforce optimization strategies. Oversees project resources to ensure that the project scope of work is completed on time and on budget. Leads others toward the achievement of project goals through effectively communicating the project vision, coordinating resources, advancing priorities, and promoting collaboration among key stakeholders.

Develops working partnerships with other Health Authorities, the Ministry of Advanced Education, the Ministry of Health, the unions, the community, colleges, universities, professional associations, and regulatory bodies.


• Comprehensive knowledge of professional practice issues and future directions for professional practice at the provincial and national levels.
• Broad knowledge of professional practice and nursing skills across the continuum of care, including the operations and administration of a tertiary level teaching hospital.
• Broad knowledge of inter-professional practice and education and models of care delivery across a variety of disciplines and settings.
• Broad knowledge of research processes and methodology.
• Demonstrated ability to plan, organize, set and accomplish objectives and goals in a complex, fast paced environment.
• Demonstrated leadership and strong written communication skills in the development of business cases and internal and external stakeholder engagement.
• Demonstrated ability to critically analyze industry and professional literature.
• Demonstrated ability to make formal presentations at national conferences and academic institutions.
• Ability to organize and manage multiple project demands simultaneously.
• Recognized ability to direct project teams and staff.
• Ability to work under pressure and to effectively meet internal and external deadlines.
• Demonstrated ability to utilize creativity and innovation to develop corporate strategies.
• Demonstrated ability to develop quality assessment systems/tools.
• Comprehensive knowledge of program management and understanding of complex multi-union healthcare environment especially in relation to service delivery and program development.
• Ability to effectively utilize relevant equipment and software applications.
• Physical ability to perform the duties of the position.


Education, training and experience equivalent to Masters Degree in Nursing or Masters in regulated Health profession with more than ten (10) years recent, related experience in a senior management or leadership position within a large, academic health care setting responsible for professional practice, education, research.

Current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM) or affiliated college. Eligibility for a joint appointment with Universities and colleges in the Province.


1. Leads the planning, development, implementation and evaluation of the professional practice standards and HHR workforce sustainability approaches to achieve clinical and professional growth while optimizing nursing and allied professional practice priorities. Presents recommendations and business cases for integrated workforce strategies and projects required to deliver on organizational initiatives.

2. Provides strategic Nursing and Allied leadership by consulting, advising, and initiating strategies on issues related to strategic health workforce planning, recruitment, retention, education, design that meets professional standards, and healthy work environments with a focus on the creation of a sustainable workforce. Collaborates with People Services, and Operations to achieve recommendations.

3. In alignment with PHC’s strategic plan and the New St. Paul’s Hospital and Health Systems Redesign plan, oversees the timetable for current priorities related to workforce optimization and planning to meet current operational requirements and the future transition of the clinical workforce redesign to the New St. Paul’s site and other future, optimization and ongoing sustainment.

4. Leads staffing models and scope optimization strategic planning initiatives that include:

a. Establish Model of care framework inclusive of all professions that aligns the profession’s/role’s scope to the identified needs and provides recommendations for staffing complement to optimize scope of practice and team-based care.

b. In partnership with Operations, People Services, Organizational Development and Change Management, leads the:

i. Establishment of how models of care will be implemented/delivered by the identified team so that mix of professions/roles needed to meet the patient population care needs.

ii. Determination of the FTE/rotation per profession/role necessary to ensure the identified team mix has professions/roles with the right skills, education and experience to best fit patient/client/resident care needs, based on the service delivery model.

iii. Development of change management strategy to support both leaders and allied health, nursing, and non-regulated workforce.

5. Leads and participates in the overall development, implementation, administration and evaluation of effective allied health, nursing practice, and non-regulated operational workforce strategies and education throughout PHC. Fosters collaboration and problem solving between program and professional staff and negotiates for effective resolution of issues and ensures consistency with standards of professional practice and evidenced-based educational methodology.

6. Leads the development, implementation and evaluation of systems and processes across PHC to foster sustainability of an allied health, nursing, non-regulated professional practice workforce in collaboration with the Director Professional Practice, Research Education and Patient Experience and direction from the Executive Director Professional Practice and Nursing, Clinical Informatics and Program Directors.

7. Leads and oversees project plans and provides project management support to the Executive Director, as assigned. Ensures project plan, budget and execution is completed on time and budget. Prepares project charters, regular reports and updates leadership on project status. Manages project related staff by providing leadership and guidance, recruiting and hiring staff and evaluating staff performance, and handling disciplinary matters, if required.

8. Reviews literature, monitors evolving workforce trends and practices and identifies opportunities to promote innovation and exploration of new initiatives in professional practice in collaboration with the Director Professional Practice, Research Education and Patient Experience. Directs the organization on trends/issues impacting programs and/or organizational directions and goals.

9. Provides leadership and expert advice on staffing, skill mix and care delivery approaches through interdisciplinary collaborative practice that promotes patient safety, best practices, improved patient access, and efficient flow of patients across the care continuum. Ensures appropriate communication of changes and updates documentation to keep staff across the organization up-to-date on changing practices.

10. Participates as a key member in the Program/Department’s strategic, operational and human resource planning initiatives. Coordinates and supports the development and implementation of Program/Department priorities, strategic directions and plans.

11. Ensures that effective systems and processes are in place to assess practice and credentials of PHC’s allied health professional practice and nursing staff in compliance with accreditation and professional standards as well as codes of ethics. Ensures processes are in place to assess compliance to best practice standards and code of ethics of non-regulated professionals.

12. Identifies emerging issues in the local, Provincial, National, and International arenas that could influence the delivery of care within PHC. Monitors information on best practices and benchmarking within industry, regionally and nationally to support organizational decision-making.

13. Performs other related duties as required.